Frequently Asked Questions

You’ve got questions – we’ve got answers! See below for a list of frequently-asked questions. If you can’t find the answer to your question call our office at (801) 447-9339 and we’ll be happy to assist you.


What insurances do you accept?

We accept a wide range of insurances including:

Aetna
Blue Cross Blue Shield
DMBA
Medicare
PEHP
Tricare
United Healthcare
(Some Select Med plans)
Most auto insurances


What are your office hours?

Our Shepard Lane clinic is open M-F from 8-6
Our Station Park clinic is open Mon and Thur from 7-5


What do you treat?

We have two outpatient orthopedic clinics. For a list of conditions we treat and our specialties please CLICK HERE.


How long is the first appointment?

We typically try to keep treatment sessions to about an hour. Plan on an additional 10-15 minutes for the first visit for intake paperwork.


What should I wear to PT visits?

Your physical therapist will need access to the body area that he’s working on. Also, keep in mind you will be exercising so we want you to be comfortable while doing so. Typically gym shorts and a T-shirt will suffice.


What do I need to bring with me?

At your first visit we will need a copy of your ID, your insurance card (if applicable), your referral (if applicable), and any imaging reports you have had done (if applicable). Subsequent visits will simply require clothing that allows access to the areas PT’s will be working on.


Do you have a cancellation policy?

Our cancellation policy is $25 if you cancel the day of your appointment.